Checkout time at the treetop cabin and the glass containers is at 11AM – and 12PM for the Forest Cabins. No cleaning needed, as it is already incluced in the price. The only thing we ask is for you to put the keys back into the lock box. That’s it :)

Unfortunately, no. We frequently receive guests that are allergic to pets, and because we want to be a destination for everyone we unfortunately do not allow for pets @ Laagen.

Smoking is strictly prohibited in and around the units.
Smoking is only allowed in designated areas around the climbing park.

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At Laagen, you may self check-in upon arrival. Check-in time for the Treetop Cabin and the Glass Containers is 3PM. Check-in time for the Forest Cabins is 4PM. On the day of your stay, you’ll receive a message containing all the information you need regarding keys and access – including directions. Close to the parking lot you’ll find luggage trolleys that you may use for the last couple of hundred meters.

You are free to cancel the stay. A cancellation less than 4 weeks before arrival will result in a 50% charge. If you cancel less than 2 weeks before arrival, 100% of the reservation will be charged. If you want to move your booking due to illness, feel free to contact us – and we’ll see what we can do to help.